Assistant Operations Manager

One Point One Solutions is hiring an Assistant Operations Manager in Turbhe, Mumbai. The pay goes up to ₹70,000/month. 5 candidates will be hired for this role.

In the employer’s words

Urgently Recruitment For One Point One Solution For Operations Assistant Manager (International Voice & Chat/ Email Process) Location: Turbhe Salary Upto 70K Ih Only Male Candidate Can Apply International Or Domestic Operations Assistant Manager Exp Or Operations Exp Required Or Customer Service Experience As A Team Leader Also Can Apply Qualification : Graduate /Post Graduate Rotational Shift Rotational 1 Week Off If Interested Drop Your Resume On My Whatsapp Number For More Details Connect With Me On Whatsapp. 1 - 2 Years Experience Compulsory. | Skills Needed : Email | Advanced Excel

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Advanced Excel, Email
• Good English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Email
• Advanced Excel

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Salary and benefits

The salary for this role is ₹45,000 – ₹70,000 per month.

Job details

• Work location: Turbhe, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by One Point One Solutions.