Customer Care Executive

Looking for a Customer Care Executive role in Sector 12, Sonipat? Onetail Brands Technologies Pvt Ltd is hiring now. There are 15 open positions. The pay goes up to ₹25,000/month.

In the employer’s words

Handle Customer Inquiries Via Calls, Emails, Whatsapp, And Other Communication Channels. Resolve Customer Complaints And Provide Timely Solutions. Maintain Strong Relationships With Customers To Ensure Satisfaction. Track And Update Customer Records In Excel And Crm Systems. Prepare Daily, Weekly, And Monthly Mis Reports Using Excel. Monitor Order. More Than 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

What we are looking for

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• Someone polite and calm under pressure

Job at a glance

• Job location: Sector 12, Sonipat, Haryana
• Openings: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Onetail Brands Technologies Pvt Ltd today.