Telecaller

Join Onix Power as a Telecaller in Mayur Vihar, Delhi. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Typing speed, Complaint handling and Active listening
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Quick facts

• Location: Mayur Vihar, Delhi, Delhi
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Onix Power today.