Tele Caller

A new Tele Caller role is open at Online Trademarks, Nana Varachha, Surat. 10 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

Contact Potential Customers Through Calls, Messages, And Emails Explain Company Products/Services To Clients Generate And Follow Up On Leads Maintain Customer Relationships Achieve Monthly Sales Targets Handle Customer Queries Professionally. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic | Marketing | Languages : Gujarati, Hindi

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Gujarati, Hindi, Marketing and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Marketing
• Languages: Gujarati, Hindi

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Position details

• Location: Nana Varachha, Surat, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:45 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Online Trademarks reviews applications regularly.