Telecaller

Onspot Insurance Services wants to bring on a Telecaller for its Banaswadi, Bengaluru team. Freshers can apply. The pay goes up to ₹15,000/month. 7 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Salary: ₹15,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, Hindi and English, Complaint handling and Typing speed
• Female Only
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Day-to-day work

• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Banaswadi, Bengaluru, Karnataka
• Work mode: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 7
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Onspot Insurance Services.