Customer Support Executive

Open Mind Services Limited is looking for a Customer Support Executive to join its team in Sector 49 - Gurgaon, Delhi. The team is filling 5 vacancies. Salary is up to ₹21,000/month.

Note from the employer

Handle Customer Inquiries, Complaints, And Service Requests Via Phone, Email, Or Support Systems.Log And Track Facility-Related Issues Such As Maintenance Requests, Housekeeping, Security Concerns, Etc. Coordinate With Facility Teams (Maintenance, Housekeeping, And Security) To Resolve Issues Quickly. Maintain Accurate Records Of Customer Feedback. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

Your responsibilities

Here is what a typical day looks like:

• Explain products and offers clearly and handle objections
• Prepare quotations and close deals with decision makers
• Build long-term relationships with existing clients
• Achieve monthly sales and collection targets.
• Identify and approach new customers in the assigned territory

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English
• Someone target-driven and persuasive

Salary and benefits

Salary: ₹18,000 – ₹21,000 per month, based on skills and experience.

Position details

• Work location: Sector 49 - Gurgaon, Delhi, Delhi
• Working hours: 8 am to 5 pm, 9 am to 6 pm, 10 am to 7 pm, 11 am to 8 pm, 12 pm to 9 pm, and 1 pm to 10pm with rotational shifts and rot
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 5

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