Patient Support Assistant

Open Mind Services Limited wants to bring on a Patient Support Assistant for its Sector 49 - Gurgaon, Delhi team. The team is filling 4 vacancies. The pay goes up to ₹28,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are customer-first and calm under pressure

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹25,000 – ₹28,000 per month, based on skills and experience.

Quick facts

• Location: Sector 49 - Gurgaon, Delhi, Delhi
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Open Mind Services Limited. It takes less than a minute.