Patient Support

A new Patient Support role is open at Open Mind Services Limited, Sector 49 - Gurgaon, Delhi. 2 candidates will be hired for this role. You can earn up to ₹20,000/month.

Note from the employer

Patient Coordination , Handling Customer On Call , Solve Their Problems. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Pay and perks

Compensation: ₹18,000 – ₹20,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, polite attitude

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: Sector 49 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Work mode: Work from office
• Openings: 2
• Timings: 8am To 8pm Window , Rotational shift and rotational off
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Open Mind Services Limited.