Bpo Executive

Optizenith Global Solutions Private Limited wants to bring on a Bpo Executive for its Devinagar, Bengaluru team. There are 30 open positions. Salary is up to ₹18,000/month.

Employer’s description

Bpo Voice Process Associate Handles Inbound/Outbound Customer Calls To Resolve Inquiries, Provide Product Information, And Manage Complaints, Ensuring High Satisfaction. Key Duties Include Documenting Interactions In Crm Systems, Adhering To Quality Standards, And Multitasking In A Fast-Paced Environment. Strong Verbal Communication Is Essential. Type : Outbound, Inbound, Domestic | Marketing | Languages : Malayalam, Telugu, Bengali, Kannada, Hindi, English

What you will do

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Eligibility

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: Bengali, Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marketing
• Male Only
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: Malayalam, Telugu, Bengali, Kannada, Hindi, English
• Someone polite and patient

Quick facts

• Job location: Devinagar, Bengaluru, Karnataka
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work mode: Work from office

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