Bpo Executive

Optizenith Global Solutions Private Limited wants to bring on a Bpo Executive for its Devinagar, Bengaluru team. The team is filling 30 vacancies. You can earn up to ₹18,000/month. Great for first-time job seekers.

Employer’s description

Customer Service Executives Are Responsible For Maintaining A Positive Company Image By Proactively Identifying Customer Needs And Delivering Solutions In A Timely And Effective Manner. Type : Outbound, Inbound, Domestic | Marketing | Languages : Malayalam, Tamil, Bengali, Kannada, Hindi, English

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Bengali, Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marketing
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: Malayalam, Tamil, Bengali, Kannada, Hindi, English

Roles and responsibilities

As a Bpo Executive, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job details

• Job location: Devinagar, Bengaluru, Karnataka
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Optizenith Global Solutions Private Limited.