Collection Executive(Dra Certified)

Join Optizenith Global Solutions Private Limited as a Collection Executive(Dra Certified) in Devinagar, Bengaluru. The team is filling 15 vacancies. The pay goes up to ₹22,000/month.

Note from the employer

Manage Bucket 0, Bucket 1, And Bucket 2 Delinquency Cases Effectively.Generate Quality Promise To Pay (Ptp) Commitments From Customers.Ensure Maximum Conversion Of Ptp Commitments Into Successful Collections.Conduct Regular Follow-Ups With Customers To Achieve Monthly Collection Targets. 1 - 2 Years Experience Compulsory. | Type : Outbound, Mutual Funds | Languages : Kannada, Telugu, Tamil

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Kannada, Mutual Funds, Outbound, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Mutual Funds
• Languages: Kannada, Telugu, Tamil
• Someone customer-first and patient

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

What you get

Compensation: ₹18,000 – ₹22,000 per month.

Job details

• Work location: Devinagar, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15

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