Collections Team Leader

Optizenith Global Solutions Private Limited wants to bring on a Collections Team Leader for its Devinagar, Bengaluru team. There are 20 open positions. The pay goes up to ₹35,000/month.

In the employer’s words

A Collection Team Leader In A Bpo Drives Debt Recovery Targets By Managing A Team Of 2040 Agents, Ensuring Compliance With Regulations (Fdcpa), Monitoring Kpis (Rpc, Ptp, Dpd), And Providing Coaching. Key Responsibilities Include Handling Escalations, Driving Dialer Efficiency, Reducing Attrition, And Delivering Daily/Monthly Performance Reports. More Than 2 Years Experience Compulsory. | Languages : Telugu, Marathi, Malayalam, Tamil, Kannada, Hindi, English

Who can apply

• 2+ years of experience in a similar role
• Education: Tenth Pass
• Comfortable with English, Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Telugu, Marathi, Malayalam, Tamil, Kannada, Hindi, English
• Someone persuasive and trustworthy

Day-to-day work

Here is what a typical day looks like:

• Cross-sell relevant financial products to existing customers
• Explain product features, charges and terms transparently
• Comply with RBI/IRDAI guidelines and internal audit norms
• Source and onboard customers for loans, accounts or insurance products
• You'll verify KYC documents and complete application formalities.
• Manage collections and track overdue accounts.

Salary

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

Job details

• Location: Devinagar, Bengaluru, Karnataka
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Optizenith Global Solutions Private Limited.