Inbound Voice Process Executive

Optizenith Global Solutions Private Limited has an opening for an Inbound Voice Process Executive based in Devinagar, Bengaluru. Great for first-time job seekers. 5 candidates will be hired for this role. You can earn up to ₹18,000/month.

In the employer’s words

Handle Inbound Calls From Patients And Customers Schedule And Confirm Appointments Provide Information Regarding Hospital Services Resolve Customer Queries Professionally Maintain Accurate Records And Ensure Customer Satisfaction. Type : Inbound | Languages : English, Hindi

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound
• Male Only
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi
• You are polite and customer-first

Salary

Compensation: ₹17,000 – ₹18,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Devinagar, Bengaluru, Karnataka
• Job type: Full time
• Openings: 5
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Optizenith Global Solutions Private Limited.