Lead Coordinator

Start your next role as a Lead Coordinator with Optizenith Global Solutions Private Limited in Scheme No 54, Indore. The pay goes up to ₹21,000/month.

Note from the employer

We Are Hiring A Lead Coordinator To Manage Communication Between Our Healthcare Services Team And The Hospital. The Role Involves Handling Appointment Coordination, Checking Doctor Availability, And Ensuring Smooth Information Flow. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

Roles and responsibilities

As a Lead Coordinator, your work will include:

• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Salary and benefits

Salary: ₹20,000 – ₹21,000 per month, based on skills and experience.

Position details

• Location: Scheme No 54, Indore, Madhya Pradesh
• Employment type: Full time
• Work type: On-site
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Optizenith Global Solutions Private Limited.