Bcom Fresher For Software Company

Start your next role as a Bcom Fresher For Software Company with Orail- Optigoapps in Majura Gate, Surat. No experience? You can still apply. You can earn up to ₹20,000/month. The team is filling 6 vacancies.

Note from the employer

Handle Customer Support Tickets, Resolve Software Issues And Queries, Provide Software Usage Guidance, Coordinate With Technical Team, Track And Update Support Requests, Ensure Timely Issue Resolution, Maintain Support Documentation, Follow Up With Customers, Escalate Unresolved Issues, Ensure Customer Satisfaction. Type : Sales | Languages : English, Hindi

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with English, Hindi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Hindi
• A calm under pressure, customer-first attitude

Key responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Pay and perks

The salary for this role is ₹12,000 – ₹20,000 per month.

Position details

• Location: Majura Gate, Surat, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 6
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Orail- Optigoapps.