International Voice Process Agent

A new International Voice Process Agent role is open at Orion Solutions, Matigara, Siliguri. No experience? You can still apply. 12 candidates will be hired for this role. Salary is up to ₹16,000/month.

In the employer’s words

Outbound Cold Calling. Need To Be Energetic, Focused And Team Player With Good Good Communication Skills. Type : Outbound, International | Languages : English

Pay and perks

You will be paid ₹11,000 – ₹16,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.

Candidate profile

• No prior experience needed — freshers can apply
• Education: Below 10th
• Skills: English, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, International
• Languages: English
• Someone polite and calm under pressure

Job at a glance

• Location: Matigara, Siliguri, West Bengal
• Employment type: Full time
• Interview: 2PM - 5:00 PM | Monday to Friday
• Timings: 12:30PM - 8:00 PM | Monday to Friday
• Work type: Office-based
• Openings: 12

If this job suits you, apply now — shortlisted candidates will be contacted by Orion Solutions.