Tele Collections Executive

Orissa Drug Point wants to bring on a Tele Collections Executive for its Hoodi, Bengaluru team. Salary is up to ₹25,000/month. There are 10 open positions.

Employer’s description

Handle Inbound And Outbound Collection Calls For Overdue Personal Loan And Business Loan Accountsfollow Up With Customers Regarding Pending Emi Payments And Ensure Timely Collectionsnegotiate Repayment Plans And Resolve Payment-Related Concerns Professionallymaintain Accurate Records Of Customer Interactions, Payment Commitments, And Follow-Ups. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Malayalam, Tamil, Kannada, Hindi, English

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Kannada, Malayalam, Sales, Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Malayalam, Tamil, Kannada, Hindi, English

Job details

• Work location: Hoodi, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 10

Ready to start? Upload your resume and apply to Orissa Drug Point today.