Senior Collection Officer

ORO Money Company has an opening for a Senior Collection Officer based in Viman Nagar, Pune. Salary is up to ₹31,000/month. The team is filling 11 vacancies.

Employer’s description

Outbound Calls To Pre-Renewal & Penal Bucket Accounts Handle Inbound Queries On Outstanding, Interest & Emi Educate Customers On Dues, Interest & Renewal Timelines Ensure All Loans Renewed Before Turning Npa Ensure No Loans Turn Into Auction Buckets Negotiate Repayments & Renewals Professionally. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound, Mutual Funds | Languages : Kannada, Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi, Inbound, Kannada, Mutual Funds, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound, Mutual Funds
• Languages: Kannada, Hindi, English
• You are customer-first and calm under pressure

Salary

Salary: ₹25,000 – ₹31,000 per month, based on skills and experience.

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Position details

• Location: Viman Nagar, Pune, Maharashtra
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 11
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — ORO Money Company reviews applications regularly.