Survey Associate

Osbee Solutions Private Limited is hiring a Survey Associate in Park Circus, Kolkata. There are 20 open positions. No experience? You can still apply. The pay goes up to ₹18,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : English

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• Someone patient and customer-first

Your responsibilities

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Compensation

Salary: ₹10,000 – ₹18,000 per month, based on skills and experience.

Position details

• Job location: Park Circus, Kolkata, West Bengal
• Interview: 1:00 PM - 7:00 PM | Monday to friday
• Job type: Full time
• Vacancies: 20
• Work mode: Office-based
• Working hours: 1:30 PM - 9:30 PM | Monday to Friday

Click Apply to send your profile to Osbee Solutions Private Limited. It takes less than a minute.