Field Collection Executive

OSC Services is looking for a Field Collection Executive to join its team in Ashoka Enclave 3 - Faridabad, Delhi. The team is filling 10 vacancies. The pay goes up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What the job involves

• You'll follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Complaint handling, Active listening, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.

Job details

• Work location: Ashoka Enclave 3 - Faridabad, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Openings: 10
• Employment type: Full time

Ready to start? Upload your resume and apply to OSC Services today.