International Voice Process Executi...

Join Oscorm Digital Pvt Ltd as an International Voice Process Executi... in Sector 63 - Noida, Delhi. You can earn up to ₹35,000/month. 2 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, International | Languages : Hindi, English

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Inbound, International, Outbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, International
• Languages: Hindi, English
• You are polite and calm under pressure

Pay and perks

The salary for this role is ₹20,000 – ₹35,000 per month.

What you will do

Your main tasks will be to:

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Sector 63 - Noida, Delhi, Delhi
• Shift: 8:00 PM - 5:00 AM | Monday to Saturday
• Vacancies: 2
• Interview timings: 12:00 PM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

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