Telecaller

Ostwal Auto has an opening for a Telecaller based in Dwarka, Nashik. Salary is up to ₹15,000/month. There are 2 open positions. No experience? You can still apply.

Employer’s description

To Respond On Tele Calls. Share Information Required Over Whatsapp & Tele Follow Up To Customers.

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of CRM tools, Complaint handling, Verbal communication and Active listening
• Female Only
• Basic English
• Freshers can apply
• Someone polite and patient

Position details

• Location: Dwarka, Nashik, Maharashtra
• Job type: Full time
• Vacancies: 2
• Work mode: Work from office
• Interview timings: 1:00 pm - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 7:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Ostwal Auto today.