Station Support Associate

A new Station Support Associate role is open at Ovni Management Private Limited, Amroli, Surat. There are 10 open positions. You can earn up to ₹14,000/month. Freshers can apply.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Pay and perks

You will be paid ₹13,195 – ₹14,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, Typing speed and Hindi and English
• Good English
• Freshers can apply
• A customer-first, polite attitude

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.

Job at a glance

• Job location: Amroli, Surat, Gujarat
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work mode: On-site

Apply today and take the next step in your career with Ovni Management Private Limited.