Telecaller

Looking for a Telecaller role in Nava Naroda, Ahmedabad? Owos Corporate Services is hiring now. Freshers can apply. Salary is up to ₹25,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹8,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Typing speed, Active listening, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Position details

• Job location: Nava Naroda, Ahmedabad, Gujarat
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Owos Corporate Services reviews applications regularly.