Tele Caller

Oyster Greenmount City is hiring a Tele Caller in Khandwa Road, Indore. There are 2 open positions. The pay goes up to ₹11,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹10,000 – ₹11,000 per month.

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Complaint handling, Typing speed, CRM tools, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and polite

Job details

• Location: Khandwa Road, Indore, Madhya Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Openings: 2

Ready to start? Upload your resume and apply to Oyster Greenmount City today.