Senior Telecalling Officer

P&A Insurance Brokers Private Limited has an opening for a Senior Telecalling Officer based in Sector 3 - Noida, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹35,000/month.

In the employer’s words

Promotes And Sells Policies By Making Outbound Calls To Potential Clients, Explaining Coverage Benefits, And Guiding Them Through The Purchase Process. Key Responsibilities Include Achieving Sales Targets, Managing Lead Databases Via Crm Systems, And Providing Customer Support, Requiring Strong Communication And Persuasion Skills. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Tamil, Gujarati, Marathi, Hindi, English

Pay and perks

Salary: ₹18,000 – ₹35,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Gujarati, Hindi, Marathi, Outbound, Sales, Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Tamil, Gujarati, Marathi, Hindi, English

Key responsibilities

As a Senior Telecalling Officer, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job details

• Job location: Sector 3 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Openings: 30
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by P&A Insurance Brokers Private Limited.