Team Leader

P & J Enterprise has an opening for a Team Leader based in Atladara, Vadodara. The pay goes up to ₹25,000/month.

In the employer’s words

We Are Hiring A Team Leader To Handle And Support A Telecalling Sales Team. Responsible For Managing Daily Performance, Motivating Team Members, Achieving Sales Targets And Maintaining Reports. Candidate Should Have Good Communication, Leadership Skills And Basic Computer Knowledge. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : English, Hindi

Salary

The salary for this role is ₹18,000 – ₹25,000 per month.

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi, Outbound and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: English, Hindi

Quick facts

• Work location: Atladara, Vadodara, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Job type: Full time

Ready to start? Upload your resume and apply to P & J Enterprise today.