Telecaller

P Tech Solution is hiring a Telecaller in Camp, Pune. You can earn up to ₹20,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹12,000 – ₹20,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Typing speed, Active listening, Complaint handling, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Quick facts

• Location: Camp, Pune, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 1
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — P Tech Solution reviews applications regularly.