Telecaller

Start your next role as a Telecaller with Pacifio Group in Sector-52, Chandigarh. The pay goes up to ₹25,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, Active listening and Hindi and English
• Basic English
• Freshers can apply
• You are polite and patient

Position details

• Location: Sector-52, Chandigarh, Chandigarh
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Pacifio Group. It takes less than a minute.