Operation Bus Manager

Padikkal Travels is looking for an Operation Bus Manager to join its team in HSR Layout Sector 6, Bengaluru. The team is filling 2 vacancies. Salary is up to ₹40,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : English

Salary and benefits

Salary: ₹25,000 – ₹40,000 per month, based on skills and experience.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Who can apply

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Outbound
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English
• A polite, calm under pressure attitude

Position details

• Job location: HSR Layout Sector 6, Bengaluru, Karnataka
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Padikkal Travels today.