Process Coordinator

Start your next role as a Process Coordinator with Pahwa Group in Pitampura, Delhi. The pay goes up to ₹25,000/month. 5 candidates will be hired for this role.

Employer’s description

Profile- Process Coordinator, Location-Pitampura, Delhi, Exp.- 2 To 7 Years, Np- Immediate Or 15 Days, Skills- Coordinator, Excel , Advance Excel, Good Communication, Team Management. Etc. More Than 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹18,000 – ₹25,000 per month.

Day-to-day work

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.

What we are looking for

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with Verbal communication, Complaint handling, Typing speed, Active listening
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are polite and patient

Job details

• Location: Pitampura, Delhi, Delhi
• Work mode: Office-based
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Pahwa Group reviews applications regularly.