Telecaller

Looking for a Telecaller role in Hazratganj, Lucknow? Pal Freshness is hiring now. Great for first-time job seekers. You can earn up to ₹12,000/month. 4 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

What you get

Compensation: ₹10,000 – ₹12,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Complaint handling, CRM tools and Hindi and English
• Basic English
• Freshers can apply

Job details

• Job location: Hazratganj, Lucknow, Uttar Pradesh
• Work mode: On-site
• Vacancies: 4
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Pal Freshness. It takes less than a minute.