Telecaller

Palak Finance wants to bring on a Telecaller for its New Sanganer Road, Jaipur team. The pay goes up to ₹12,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Hindi and English, Complaint handling, CRM tools, Typing speed
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

Job at a glance

• Job location: New Sanganer Road, Jaipur, Rajasthan
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time

Click Apply to send your profile to Palak Finance. It takes less than a minute.