Telecaller

Looking for a Telecaller role in Ashok Nagar, Patna? Palanhar Property Dealer is hiring now. The pay goes up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Active listening, Hindi and English, Typing speed, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Compensation

The salary for this role is ₹5,000 – ₹11,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job details

• Work location: Ashok Nagar, Patna, Bihar
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Palanhar Property Dealer.