Service Assistant

A new Service Assistant role is open at Palwal Auto Boring Center, Sohna Road - Gurgaon, Delhi. The pay goes up to ₹12,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

As a Service Assistant, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Hindi and English, Active listening, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Position details

• Job location: Sohna Road - Gurgaon, Delhi, Delhi
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Palwal Auto Boring Center. It takes less than a minute.