Operation Executive

Pamac Finserve Private Limited wants to bring on an Operation Executive for its Andheri, Mumbai team. There are 10 open positions. The pay goes up to ₹16,000/month.

In the employer’s words

Job Description Required Candidate For Banking Mis & Control Profile.1. Knowledge Of Excel Especially Lookup And Pivots Etc.. 2. Candidate Must Be Graduated B.Com. 3. Experience Between 6 Months To 1 Years Preferred4. Key Skill:- Ms Office (Excel / Access ).5. Candidate Having Knowledge About Kyc.6. C. 1 - 2 Years Experience Compulsory. | Advanced Excel

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Advanced Excel
• Basic English
• 1 - 2 Years Experience Compulsory.
• Advanced Excel
• Someone patient and customer-first

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Pay and perks

Compensation: ₹15,000 – ₹16,000 per month.

Position details

• Location: Andheri, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 10
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Pamac Finserve Private Limited reviews applications regularly.