Customer Relationship Management (C...

Looking for a Customer Relationship Management (C... role in Kokar, Ranchi? Paman Das & Company is hiring now. You can earn up to ₹30,000/month.

In the employer’s words

Maintain Strong Relationships With Existing Customers, Coordinate With The Sales Team Regarding Customer Requirements And Order Status. Ensure Proper Documentation Related To Orders, Dispatches, And Invoices. Follow Up With Customers For Payment Collection And Account Reconciliation. Maintain And Update Crm Software. Support Tender-Related Document. More Than 2 Years Experience Compulsory.

Compensation

You will be paid ₹20,000 – ₹30,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Eligibility

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with Verbal communication, Hindi and English, Complaint handling, Typing speed
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• You are calm under pressure and polite

Quick facts

• Location: Kokar, Ranchi, Jharkhand
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Paman Das & Company.