Telicaller

Panchshil Survey is looking for a Telicaller to join its team in Mithanpura, Muzaffarpur. Freshers can apply. The pay goes up to ₹15,000/month. There are 2 open positions.

Pay and perks

You will be paid ₹12,000 – ₹15,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Verbal communication, Complaint handling, CRM tools
• Female Only
• Basic English
• Freshers can apply
• A polite, patient attitude

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Mithanpura, Muzaffarpur, Bihar
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 2
• Work mode: On-site
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Panchshil Survey reviews applications regularly.