Telecaller

Papper Piant Pvt Ltd is looking for a Telecaller to join its team in Mowa, Raipur. Freshers can apply. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Active listening, Complaint handling, Hindi and English, Verbal communication
• Basic English
• Freshers can apply

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Salary

You will be paid ₹10,000 – ₹12,000 per month.

Quick facts

• Location: Mowa, Raipur, Chhattisgarh
• Employment type: Full time
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Papper Piant Pvt Ltd.