Telecaller

A new Telecaller role is open at Parakh Capitals, Domalguda, Hyderabad. You can earn up to ₹12,000/month. The team is filling 5 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Typing speed, Verbal communication, Hindi and English, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Quick facts

• Location: Domalguda, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work mode: On-site

Ready to start? Upload your resume and apply to Parakh Capitals today.