Telecaller

Start your next role as a Telecaller with Paramount Career Academy in Canada Corner, Nashik. The team is filling 3 vacancies. You can earn up to ₹13,000/month.

Note from the employer

Call Prospective Students And Explain Merchant Navy Courses. Follow Up On Leads From Ads, Social Media, And Inquiries. Maintain Student Data And Call Records. Handle Queries, Provide Accurate Information, Convert Leads Into Admissions, And Coordinate With The Counseling Team. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi, Marathi

Your responsibilities

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

What you get

The salary for this role is ₹10,000 – ₹13,000 per month.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi, Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi, Marathi
• A polite, patient attitude

Quick facts

• Job location: Canada Corner, Nashik, Maharashtra
• Vacancies: 3
• Work type: On-site
• Timings: 3:00 AM - 8:00 PM | Tuesday to Sunday
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Paramount Career Academy. It takes less than a minute.