Email Support Executive

Paras Consultants wants to bring on an Email Support Executive for its Panchkula, Chandigarh team. Freshers can apply. Salary is up to ₹22,000/month. 30 candidates will be hired for this role.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Inbound, Outbound, International | Languages : Punjabi, Hindi, English

Salary

You will be paid ₹16,000 – ₹22,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Who can apply

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Inbound, International, Outbound, Punjabi
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound, International
• Languages: Punjabi, Hindi, English
• You are calm under pressure and polite

Position details

• Work location: Panchkula, Chandigarh, Chandigarh
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time

Apply today and take the next step in your career with Paras Consultants.