Operation Manager

Pardeep Singh (I P Travel Lines) has an opening for an Operation Manager based in Yusuf Srai & Green Park Extension, Delhi. Salary is up to ₹38,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Basic Excel

Pay and perks

The salary for this role is ₹30,000 – ₹38,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Candidate profile

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Basic Excel
• Good English
• More Than 2 Years Experience Compulsory.
• Basic Excel
• You are customer-first and patient

Job details

• Work location: Yusuf Srai & Green Park Extension, Delhi, Delhi
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Pardeep Singh (I P Travel Lines) today.