Telecaller

Parinayam Matrimony is looking for a Telecaller to join its team in Siddipet, Hyderabad. You can earn up to ₹8,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Pay and perks

Compensation: ₹8,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, CRM tools, Active listening and Hindi and English
• Female Only
• Basic English
• Freshers can apply

Quick facts

• Location: Siddipet, Hyderabad, Telangana
• Vacancies: 1
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Parinayam Matrimony.