Telecaller

A new Telecaller role is open at Paripoorna Oil, Chettipalayam, Coimbatore. The pay goes up to ₹15,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of CRM tools, Typing speed, Active listening and Verbal communication
• Female Only
• Basic English
• Freshers can apply
• A polite, customer-first attitude

What you get

You will be paid ₹12,000 – ₹15,000 per month.

Day-to-day work

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.

Position details

• Work location: Chettipalayam, Coimbatore, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Paripoorna Oil.