Telecaller

A new Telecaller role is open at Paris Glamour, Shastri Nagar - Ghaziabad, Delhi. Salary is up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Active listening, Complaint handling, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• You are polite and patient

Position details

• Work location: Shastri Nagar - Ghaziabad, Delhi, Delhi
• Job type: Full time
• Vacancies: 1
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Paris Glamour today.