Operations Manager

Join ParkSmart technologies as an Operations Manager in Sector 116 - Noida, Delhi. The pay goes up to ₹45,000/month. There are 2 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, polite attitude

Salary and benefits

The salary for this role is ₹30,000 – ₹45,000 per month.

Day-to-day work

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Sector 116 - Noida, Delhi, Delhi
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by ParkSmart technologies.