Parking Operation Team Leader Cum D...

ParkTech SOlutions Private Limited is hiring a Parking Operation Team Leader Cum D... in Rajouri Garden, Delhi. You can earn up to ₹25,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Salary

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Requirements

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Hindi and English, Typing speed
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are polite and customer-first

Job details

• Location: Rajouri Garden, Delhi, Delhi
• Working hours: 11:00 AM - 9:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Vacancies: 1
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with ParkTech SOlutions Private Limited.