Telecalling

Parth Academy is looking for a Telecalling to join its team in Thergaon, Pune. The pay goes up to ₹5,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹5,000 per month.

What you will do

As a Telecalling, your work will include:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Active listening, CRM tools, Verbal communication, Complaint handling
• Female Only
• No English required
• Freshers can apply
• You are polite and patient

Job details

• Work location: Thergaon, Pune, Maharashtra
• Job type: Full time
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Parth Academy.