Tele Caller

Parul International is hiring a Tele Caller in Mota Varachha, Surat. There are 3 open positions. Salary is up to ₹25,000/month.

Employer’s description

Telecalling- Customer Support. More Than 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹15,000 – ₹25,000 per month.

Requirements

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with Typing speed, Hindi and English, Verbal communication, CRM tools
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A customer-first, patient attitude

Day-to-day work

• You will log every interaction and its outcome in the support system.
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Job details

• Location: Mota Varachha, Surat, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3
• Work type: Office-based

Ready to start? Upload your resume and apply to Parul International today.